Need Help?

Get answers to frequently asked questions and more.

Perform key transactions in Availity Essentials

  • Request authorizations and manage existing authorization requests
  • Manage federal data, assessments and YES member care plans
  • Submit claims
  • Manage practice data
  • Submit a critical incident report, claim appeal or Medicaid Disclosure Form
Availity offers many user trainings on its platform. Access the Availity Learning Center, after secure login, in Availity Essentials; click Help & Training > Get Trained. Magellan also shares trainings on its website,; go to For Providers > Events and training.

Contact Us

We’re here to help! Contact our Magellan Healthcare of Idaho provider services team at or 1-855-202-0983.


Visit the For Providers area of to find answers to frequently asked questions and more.