Provider Focus - Provider Portal
Electronic payments through ECHO Health to resume Sept. 2
We are pleased to announce that Magellan Healthcare will restore electronic claims payment capabilities via Optum Financial (formerly Change Healthcare) in collaboration with ECHO Health Inc. This...
Free CE: First responders and PTSD, Sept. 11
Register today then join Magellan and Charlie Health in September to discuss the impact of PTSD on first responders. CE offered for qualified attendees!
'Tis the season for giving...presence
The holiday season often comes wrapped in ribbons of joy—but also tangled in stress, unrealistic expectations and exhaustion. This year, what if there were a way to focus on reducing seasonal...
'Tis the season for giving...presenceMagellan provider handbooks revised for 2026
The Magellan Handbook for the National Provider Network, and the accompanying Handbook Supplement for Organizational and Facility Providers, have been revised to reflect several new policies and...
Magellan provider handbooks revised for 2026EAP handbook supplement updated for 2026
In addition to a revised Magellan National Provider Handbook, you’ll find the updated handbook supplement for Employee Assistance Program (EAP) providers — in effect for 2026 — on our provider...
EAP handbook supplement updated for 2026When you bill for individual and/or family therapy
Learn about common billing errors to avoid and check out some tips to ensure your claims accurately reflect the services you deliver.
When you bill for individual and/or family therapyExpand your reach with PSYPACT
With licensing through the Psychology Interjurisdictional Compact (PSYPACT®), you could provide virtual services to Magellan Employee Assistance Plan (EAP) members across 40+ participating states —...
Magellan adopts new clinical practice guideline
Magellan’s clinical taskforce recently adopted an external clinical practice guideline (CPG) for substance use disorders. Guidelines serve as the evidence-based framework for practitioners’...
Magellan appoints Caroline Carney, MD, as CEO
"I am honored to have been chosen for this role leading a mission-driven organization that delivers innovative and integrated behavioral health solutions," said Dr. Carney. Meet Magellan's...
Magellan seeks to understand barriers providers face
In a recent analysis of the Magellan provider network, we’ve noticed that a significant number of practices have not attested to their information within the past quarter or submitted any claims...
Patient safety depends on coordinating care
While the overall response rate in 2024 remained steady compared to the previous year, survey results showed a downward trend in compliance with recommended standards.
Conducting routine self-audits
As a healthcare provider, it is important that your recordkeeping and claims submission processes are accurate and compliant with applicable regulations. Keep your practice compliant and avoid...
7 reasons to keep your practice data current
Starting with #1: You want to help members make informed choices about their behavioral healthcare.
Breaking the silence, saving lives
September marks Suicide Prevention Awareness Month. Together, we can foster a culture of awareness and compassion that saves lives. Explore Magellan resources for yourself, your practice and your...
Submitting claims for telehealth services?
Be sure to include these essential details for smooth reimbursement.
Recognizing and preventing fraud, waste, and abuse
As a valued provider in the Magellan network, you play a critical role in maintaining the integrity of healthcare services. Learn how to spot common examples of fraud, waste, and abuse.
Medical necessity criteria updates to occur in fall 2025
The 2025-2026 Magellan Care Guidelines will become effective Nov. 8, 2025. Stay tuned to our provider website for its release.
Support youth through quality care
These three key measures play a critical role in identifying care gaps, supporting early intervention, and improving long-term outcomes for youth with behavioral health conditions.
What to know about your Form 1099s
We will mail your Form 1099 to the financial address on record. If you want your 1099s to go to a different address, you must update your financial address electronically via the Magellan provider...
What to know about your Form 1099sSave time with Quick Claims in Availity Essentials
If you have regular patients or a repeatable set of claims, the simplified Quick Claims format may be just what you need.
Save time with Quick Claims in Availity Essentials